After working with Darrel Rhea of Cheskin for the past few months, we invited him to speak to our design team this week on his recent book Making Meaning (co-wrote with Nathan Shedroff and Steve Diller). At the core he speaks about how companies have three ways to create a long term strategic competitive advantage:…
Category: design
Posts on leading and practicing UX Design
UX role within Corporations
One of the sessions I attended last week at CHI2007 I found useful was moderated by Richard Anderson on the increasing the role of User Expeirence teams within business. He was joined by the following on a panel: Jeremy Ashley (Oracle), Justin Miller (eBay), Secil Watson (Wells Fargo), Shauna Eves (Blue Sheild), Jim Nieters (Cisco),…
Event: CHI2007 Next Week
CHI is returning to San Jose for their 25th anniversary and I’ll be attending for the fourth time. While the conference at times is more academic than I would like there are always some good sessions. Here’s what I’m most excited about: Mon 8:30 – 10:30AM: Opening Plenary speaker, Bill Moggridge, who will hopefully talk…
UED Offsite @ Nestldown
34, originally uploaded by rajsid. A few weeks ago eBay’s user experience design team went to Nestldown off Hwy 17 for an offsite centered around effective use of personas. One huge challenge of using personas at eBay is the massive customer base of ours which essentially mimics much of the Internet. We are pioneering how…
Designers… Move to California!
A couple year’s back I commented about the booming job market for interaction designers in the Bay Area. As I try and build out my design team, I’m now acutely aware that the job market is not only as hot as it was in late 2005, it’s actually hotter. As you can tell from the…
Welcome Sarah!
One of my favorite designers, Sarah Culberson, made her blogosphere debut today where she reflects on her experience at SxSW. Here are some excerpts I found interesting: “It is better to be flamboyant failure than mediocre success.” Jeffrey Zeldman on being fearless with design. Lots more great quotes from Sarah’s notes. Lots of great advice…
Changing Role of Design
In catching up on my blog reading list, I stumbled upon a refreshing talk that LukeW gave at the SHiFT conference last September. In a short 30 minutes he highlights how design is changing not only the online world but products in general.
Relevance Sorting
Since eBay’s began the dominant means for buyers to browse the search results page was to use the Ending Soonest or Newly Listed time based sorts. Now with the launch this week of Best Match our buyers have a new more relevant way to shop which ranks the results based on the item’s title and…
Designing Beyond Utility
I’ve been thinking recently about what engages people online to spend time on various web sites. People come to eBay for the thril of the auction, the high of winning. YouTube is famous for entertaining people. I believe that as a designer, we must think beyond the utility of our experiences and consider the other…
Why eBay Express is important
Monday’s launch of eBay Express marks an important milestone not just for eBay but for the larger Search design community. As many of you know, I believe that the faceted metadata search system introduced in eBay Express is very much the direction that all large collections should head and am pleased with the progress we’ve…