Blog Archives

How I triage email using color

Let’s face it, many of us now receive more email that we can read. So if we’re not reading all our email, are we at least reading the most important messages? If you haven’t customized your email client, I doubt

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Yahoo’s Elegant Interaction Design in Search

I read in Techcrunch about Yahoo!’s new improvements to search results. What caught my attention was how elegant the search suggestion widget operates. Unlike other search suggestion sites which annoyingly get in the way all the time with their smarts,

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Yahoo’s Elegant Interaction Design in Search

I read in Techcrunch about Yahoo!’s new improvements to search results. What caught my attention was how elegant the search suggestion widget operates. Unlike other search suggestion sites which annoyingly get in the way all the time with their smarts,

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Why eBay Express is important

Monday’s launch of eBay Express marks an important milestone not just for eBay but for the larger Search design community. As many of you know, I believe that the faceted metadata search system introduced in eBay Express is very much

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Handling bad queries

I was discussing eBay search with a friend of mine that I hadn’t seen in a while and he brought up that he was impressed with a number of the changes we’d made over the past year. Flattered, I probed

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AOL Search’s new “saved searches” feature

I’ve been thinking alot lately about how people keep track of past things they’ve found online and was pleased to see AOL’s new saved searches feature today. I think it is important that any eCommerce site or search engine integrate

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Montreal here we come!

Marti Hearst, Corey Chandler, and I submitted a course application for CHI 2006 over the summer and we received word yesterday that it was accepted! It’s titled “Faceted Metadata for Information Architecture and Search” and will cover leasons learned thru

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Ask Jeeves shares Search stats

Jim Lanzone shared a number of interesting stats from Ask: The money is still in the head: 30% of searches drive 70% of revenue. However over time there will be more competition in the tail. Average word count varies as

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New Way to Shop on eBay

I helped drive forward a program of user experience changes to our search products during 2005. The first of which launched in May 2005 as the alpha test for a “New way to Shop on eBay”. In addition to general

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Preston builds apps that shape Comcast's next generation mobile and TV experiences at its Silicon Valley Innovation Center.

Former GM of Plaxo.com (acquired by Comcast), User Experience Design leader at eBay, Microsoft PM. MBA from UC Berkeley.

Danville Dad of Three.