Sharing Best Practices

Increasingly, organizations are looking for ways to use technology to document and share information in order to increase effectiveness and foster a sense of community. As one example of a “community of practice”, I led the eBay User Experience & Design group’s recent creation of a knowledge management system known as the Playbook to enable the eBay design community to share design best practices and other information. I also published a paper on this topic with my colleague Jeff Herman for the SIGCHI 2005 Conference.

Preston builds apps that shape Comcast's next generation mobile and TV experiences at its Silicon Valley Innovation Center.

Former GM of (acquired by Comcast), User Experience Design leader at eBay, Microsoft PM. MBA from UC Berkeley.

Danville Dad of Three.