Resume
Experience

Director, Interaction Design, eBay Inc. (Nov 2007 – Preston)
eBay Inc, User Experience Design, San Jose, CA
- Leads the Interaction Design practice for eBay including all 25 designers working globally on eBay Marketplaces products.
Sr. User Experience Manager, eBay Inc. (Jun 2006 – Nov 2007)
eBay Inc, User Experience Design, San Jose, CA
- Managed the User Experience Design team focused on buyer facing areas of the eBay Marketplace flagship offering including homepage, searching, bidding & buying, payments, and merchandising. Directly managed 14 interaction designers and another 12 visual designers & content strategies on a dotted-line basis.
- Shaped the strategic direction of the business in those areas of focus—determining the investment portfolio. Coached teams on working effectively towards a common goal, achieving stakeholders’ goals and delivering excellent results.
- Partnered with eBay leaders around the globe including Europe and AsiaPac to leverage the strengths of a common trading platform while enabling local teams to tailor the product to best meet their needs.
Manager, UI Design, eBay Inc. (Jan 2005 – Jun 2006)
- Managed team of 5 UI Designers focused on eBay’s search engine, multifaceted browsing, homepage, landing pages, internet marketing and SEO. Shaped the strategic direction of the business in those areas of focus—determining the investment portfolio.
- Coached teams on working effectively toward a common goal. Ensured teams consistently achieved stakeholders’ goals and delivered excellent results. Worked with partners around the globe including Europe and AsiaPac (relocated to Shanghai office for 2 months)
- Reviewed UI designs for improvements to search products. This included task analysis, wireframes, high-fidelity mockups, information architecture diagrams, and coordinates development of interactive prototypes.
Sr. UI Designer, eBay Inc. (Jan 2003 – Jan 2005)
- Led the effort to improve the finding experience for our worldwide community (eBay users conduct over 400 million searches per day – July 2006).
- Created and reviewed task analysis, wireframes, high-fidelity mockups, information architecture diagrams, and coordinates development of interactive prototypes.
- Created a knowledge management system for collecting and sharing best practices.
Program Manager, Microsoft (Internships 2000, 2001)
Macintosh BU, Mountain View, CA and MSN, Redmond, WA
- Planned and designed improvements to the next MacOS versions of IE and MSN Messenger. Defined business focus based on company priorities and competitive landscape.
Education
- MBA - Haas School of Business, UC Berkeley (May 2005 – May 2008)
Marketing, Competitive Strategy, Organizational Leadership - BS - Computer Engineering, Cal Poly San Luis Obispo
User Experience, Software Development, Project Management
Other
- Invented five patents on search products and reputation systems
- Presented on faceted metadata search at CHI 2006 w/ Marti Hearst and Corey Chandler
- Published on best practice sharing at CHI 2005 w/ Jeff Herman
- Eagle Scout, Boy Scouts of America
See LinkedIn profile for references.